Although I understand the arguments regarding the need to cover overheads, insurance, wear and tear on tools etc. I don't really need to know about this stuff as a customer. All I want to know about is the time it will take to do it and the cost of the parts. On that basis, I'm with Jeez that £15 minimum sounds steep for a job that requires no new parts and could take less than 5 minutes.
There may be some similarity to what seems to happen in the building trade, where some quotes are basically made up on the spot with no actual thought going into the various components, just "this feels like a £4000 job". A friend of mine got various quotes to have some roofing done and when he pushed the most expensive company to justify their quote the breakdown that he received included some labour costs that (on further questioning) worked out at about £1000/day for each of the guys carrying scaffolding poles to and fro.
Although I understand the arguments regarding the need to cover overheads, insurance, wear and tear on tools etc. I don't really need to know about this stuff as a customer. All I want to know about is the time it will take to do it and the cost of the parts. On that basis, I'm with Jeez that £15 minimum sounds steep for a job that requires no new parts and could take less than 5 minutes.
There may be some similarity to what seems to happen in the building trade, where some quotes are basically made up on the spot with no actual thought going into the various components, just "this feels like a £4000 job". A friend of mine got various quotes to have some roofing done and when he pushed the most expensive company to justify their quote the breakdown that he received included some labour costs that (on further questioning) worked out at about £1000/day for each of the guys carrying scaffolding poles to and fro.