I personally shop online for various things, but often find myself frustrated by failed delivery's, delays in shipping and in the case of Wiggle, not being able to even call up and find out when my stuff will arrive!
I end up putting up with all the above because its still cheaper...
But I often wonder, if the LBS was opened longer hours, had a better range of stock and was price competitive with the online stores, would I still shop online?
I personally would stop buying online all together if the above was the case, because after all I find it more convenient to be able to pop into the LBS on the ride home from work, grab the tyres I had ordered from work with a click and collect service for example and not have to wait around for a delivery which is never guaranteed!
I personally shop online for various things, but often find myself frustrated by failed delivery's, delays in shipping and in the case of Wiggle, not being able to even call up and find out when my stuff will arrive!
I end up putting up with all the above because its still cheaper...
But I often wonder, if the LBS was opened longer hours, had a better range of stock and was price competitive with the online stores, would I still shop online?
I personally would stop buying online all together if the above was the case, because after all I find it more convenient to be able to pop into the LBS on the ride home from work, grab the tyres I had ordered from work with a click and collect service for example and not have to wait around for a delivery which is never guaranteed!
What are your thoughts?