You are reading a single comment by @lae and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@lae
The vendor had also built it into a wheel for me so I was unwilling to unbuild the wheel and return the hub to SA. The vendor offered a repair/replacement, even though I asked for a refund. The law appears to state that the consumer initially only has a right to repair/replacement ('first tier'); apparently a refund is only an option if the repair/replacement would cause 'significant inconvenience' or would take an 'unreasonable' amount of time - and due to this ambiguity if you're battling against an intractable vendor you'd have to take it to a small claims court.
Incidentally the wheel also needed rebuilding; the nipples were so slack I could turn them by hand.
Cornelius, I had my hub in summer 2011, although I don't know when it was made, if that helps.