• Did you speak to them yet? Let me know how you've got on, as I'm in the same position (again). Thanks.

    As far as my experience goes, as I've had the same happen to both rear and front hubs in the last couple of years...

    After 3 years you are out of warranty, in which case they offer to send you a new hub shell for £30 (for the front at least, may be more for the rear?) or to rebuild the wheel for you themselves with the new shell (and redo bearings as needs) for £50.

    In the latter case, when I took that option with my rear hub, I paid postage there and they paid return.

    Just had the exact same happen to my front hub and am debating what to do this time...

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