What's Goldtec like for warranty claims?

After 3 years, that is. Anyone had any luck? I'd expect a hub shell to last indefinitely, let alone an eighty quid one, and yes, it was spoked x3.

shit

i wouldn't send them that picture as part of your claim !

Did you speak to them yet? Let me know how you've got on, as I'm in the same position (again). Thanks.

As far as my experience goes, as I've had the same happen to both rear and front hubs in the last couple of years...

After 3 years you are out of warranty, in which case they offer to send you a new hub shell for £30 (for the front at least, may be more for the rear?) or to rebuild the wheel for you themselves with the new shell (and redo bearings as needs) for £50.

In the latter case, when I took that option with my rear hub, I paid postage there and they paid return.

Just had the exact same happen to my front hub and am debating what to do this time...

wow, its like what - 3rd or 4th recorded instance of this?

wow, its like what - 3rd or 4th recorded instance of this?

maybe even more, seen quite a few of these over the years.

Having now given up on Goldtec, I've dismantled the wheel and had a really good look at it. It's caused by galvanic corrosion between the s/s spokes and the alloy shell. On the LHS, the outside spokes have really eaten into the shell, spalling off the black coating, and it was about to fall apart in several places. On the RHS, the oil spatter has protected it so (after wiping off the sludge) there is barely any corrosion, the coating is largely intact, and the spokes haven't made much of an impression on the flange at all.

No-one now makes a 135mm hub with 36 holes and a wide enough chainline for an MTB, so I'm going to have to fit something different or buy a 32h rim and new spokes :-(

I'm running one of these with a bolt on fixed cog. 135mm and gives 54mm chainline. Not the cheapest but pretty versatile.

Even when I'm being lazy with cleaning my bike I do round the hub flanges with a toothbrush and a bit of light oil for exactly this reason. Salt on the roads has been savage this year too, at least round our way.