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@CharlieTheBikemonger
"get that shit resolved"... Could not agree more. And this was fully resolved four days before i even learnt of this thread, when I promptly replied to his only email, refunded the postage and offered a sincere apology. Leaving what was written on here as the only shit to get resolved.
Everything and everyone gets looked after eventually. There is only so much time in a day, and these days go on after midnight when needed. Incoming Comms, emails etc are quite rightly dealt with after customers bikes are built, after courier collection deadlines etc. (Sorry Jim, your bike is not going to be with you this week, i know you wanted if for an event this weekend, but i am reading emails instead). but it does all get done, you are in queue, you have to wait your turn.
I reported a blocked right of way to the council, they called me back about a week later, and the path was cleared about a month after that... I did not suspect the council of running a path / poll tax / brambles racket, or accuse them of this and insult them on a footpath forum. The rights of way guy was just busy, and I waited my turn. In the meantime there was a trail I could not ride, but I coped with that.
In this case the only ill effect of this work prioritisation is the postings on this forum. There was absolutely nothing I could have done once parcel force took the parcel.
This whole thing is a non-event, there is nothing to see here, move along now....