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@TW85
ordered something from wiggle, when I got the City Link 'sorry we missed you, here are some really awkward options to choose from, and a phone number we will never answer lol' card, I went on the wiggle chat thing and they reorganised the delivery to come to my work instead.
Not exactly speedy but it means I don't have to ride to some shithole depot in the dark, which I definitely count as a win