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@Fox
Ed, I have no idea what you're talking about, I have never worked for National Rail and I left my railway related job in 2009. But don't ever change...
Anyhoo. I took this to Pearson to get the headset seen to. Three weeks later (THREE WEEKS!) they gave it back to me having not really sorted the headset out (it's ok, I can't be bothered any more) and charged me £20 for the privilege.
At no point did they ever call me. I had to keep calling them. Even when it was ready. They were always very friendly, but aside from this it's fair to say that their customer service seems to be somewhat lacking. Never mind...
So I got all the bits to Digger and it was spotted in Bikeworks looking like this:
(Crap picture from phone camera, sorry. The red is right off, but so is the colour balance on my S2, it seems).
We then had a few problems with spokes, which were, um, my fault. I hadn't quite worked some stuff out right, and half the rear spokes were too short. Doh. Double doh, as they're CX Rays, which don't come cheap :(
So I bought another packet of CX Rays and left Digger to it. Over the weekend he had some trouble with the front wheel, it just wouldn't build up. In the end, getting fed up, he took it all apart again and realised that...
One of the spokes was 4mm shorter than the others.
They were all spokes from a single, (unopened) 20 pack of 280mm CX Rays I bought in Edwardes. But one was a 276mm.
Sapim put one incorrect length spoke in the bag.
At the factory.
FFS! How can that even happen?!
Lucky it's an 18 spoke wheel, so I'll still have one correctly sized spare...
I'm picking it up tomorrow night. Finally :)