Owning your own home

Dammit - it's a bit of a stupid thing but the management company have changed the entry system and are charging for additional fobs beyond the three they think we should have. We need five. I'm not so worried about the money, I'm just a little confused as to how they think they can charge us for something that we already have when it hasn't been declared as major works and our service charge is supposed to cover this kind of thing. Communication was also really poor.

Nothing serious then, but I'm a bit concerned that the way they've done this will set the tone for further work ahead.

How many fobs were you issued with previously without being charged?