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@DuD3
Rincewind I can only apologise on perros behalf being a UK seller.
As far as I am aware they are the same poles just white. I am pretty hard on poles and have not had a similar experience with a white perro nor have I heard of anyone else. Have you tried using the other two you spoke of?? All I can say is email perro directly and ask his advice.
If he is willing to replace it we can have it sent with our next order. Postage UK side would however have to be covered.
Also white perros are regular poles and silver perro lites.