I have just got a frame from www.classical-bicycles.com and I am very disappointed. I asked in two separate emails about dents and was told twice that the frame had none. When it arrived it had two dents in the frame and when I emailed I was told "sorry, I only gave it a quick look" and "we will offer you a refund but will not cover the cost to post it back (£30)". Pretty lowsy considering it was their fault for not checking the frame before sending it. Here are the pics below...
A lot of people seem happy with this guy but I thought I would just share my experience.
I have just got a frame from www.classical-bicycles.com and I am very disappointed. I asked in two separate emails about dents and was told twice that the frame had none. When it arrived it had two dents in the frame and when I emailed I was told "sorry, I only gave it a quick look" and "we will offer you a refund but will not cover the cost to post it back (£30)". Pretty lowsy considering it was their fault for not checking the frame before sending it. Here are the pics below...
A lot of people seem happy with this guy but I thought I would just share my experience.