• I had a near miss yesterday morning, a white van didn't see me and nearly squashed me, because he was on his mobile. When I confronted him, he gave me the finger and the usual bad language. I got my phone out and snapped him using his phone & the number plate. Noticed when I got to work that the van had a company logo. So I emailed the them with the photos attached - not really expecting anything. But to my surprise, the director got back to me within 30 min with a short message that he was out of the office, but took this very seriously and would get back to me. Today I got a longer reply from the Operations Manager.

    Dear ....
    I can confirm that your email has been passed over to our Director .... .... , who agrees that your complaint is of a very serious nature, and will be dealt with in the appropriate manner. ..... wishes to apologise profoundly on our engineers behalf and assure that the engineer in question will receive disciplinary action.

    RDF would not want any of their employees to endanger any pedestrian or cyclist, engineers are not permitted to use mobile phone whilst driving, and all vehicles are fitted with blue tooth, as standard. Any bad language and hand signs will not be tolerated and hope that this experience has not left you with any lasting effects for your future cycling

    Many thanks for your understanding and wish you safe cycling.

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