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@jb86
Ordered a load of kit on sale (marginally cheaper than CRC / Wiggle). Not notified about out of stock items - took 3 days to sort out alternatives etc over the phone / email. I was leaving for racing abroad, and asked that they ship priority due to their internal stuff-ups, and was assured the goods would arrive on time. No such luck.
To add insult to injury, upon arriving home, I was charged retail, not the 20% off that had made shopping with them attractive in the first place.
Go for CRC every day of the week - no questions asked when they stuff up an order, and free despatch and return shipping!