Which you're entitled to because:
a) they're not the ones you ordered even if they're "better"
b) their level of service is atrocious
c) this operation sounds like a right fucking cowboy outfit. Ask them if the left hand knows what the right hand is doing.
Refund.
Which you're entitled to because:
a) they're not the ones you ordered even if they're "better"
b) their level of service is atrocious
c) this operation sounds like a right fucking cowboy outfit. Ask them if the left hand knows what the right hand is doing.