• Process goes:

    • Boardman website, which gives you customer.services@halfords.co.uk or call: 08450 579 000.
    • Both of these options direct you to go into a branch
    • The bloke in the cycling department has to find the manager (he was AWOL)
    • Manager calls and says "Can't get 'em mate etc"

    I tried to speak to someone at the head office level, but they were having none of it, deflected everything back to the branch.

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