You are reading a single comment by @DFP and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@DFP
CRC have excellent customer service. I bought an OTP bike and there were some minor blemishes on the paintwork. I told them and they refunded £40. I later noticed a minor bend in the crankarm/misalighment. I told them and again, they refunded £40 (the value of a replacement chainset).
I have had problems with wiggle items before but its been way too complicated to negotiate a complaint. Good otherwise. CRC give more freebies though. Evertime I have ordered recently (small cheap stuff) they always stick in about £2-3 worth of energy gels.