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@benbrangwyn
Drive side is reverse thread (clockwise to undo), non-drive side is normal thread (anticlockwise to undo). It's worth taking a lot of care removing the BB. The tool can easily slip out of the splines and start stripping them - and it gets progressively harder to engage them and apply rotational force. Sometimes a long axle bolt can be inserted through the tool and into the axle to keep the tool in place (kinda depends on the width of the tool and its hole, so no guarantees that'll work).