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@b'jammin
My personal approach to selling stuff here is that, if i don't have time to respond quickly, or post in reasonable time, etc then i wait until i can. I'm no trader, but like to think i would apply the same approach if i were.
I agree, it is frustrating when people have time to advertise things (and in some cases even take your money) and yet not respond, or even communicate what might be considered a less than favourable turnaround time for a transaction (for whatever reason) But this is no CRC/Wiggle/etc operation, so human error and mistakes are more likely to occur.
The mans life is cycling, you'll not meet many more passionate about that, BUT he is old school, and I guess that can be a bit hit and miss at times. I've had nothing but easy dealings with Hilary (visits/postage/communications) friends have had some minor issues, but they have been amicably resolved. I must admit I havent had much to do with him since his website took off and he frequents here less, and seems like more problems have occured in that time.
My advice, If you can, go and pay Hilary a visit (either at home* or a jumble) he is most welcoming and a truly remarkable wealth of knowledge and parts.
It's also worth mentioning that in the past he has happily held parts/frames for me with/out a holding deposit until i could tie in a visit, which suggests anything but a rip off merchant in my eyes.
*Perhaps an easier option for me as regularly travel from south west to London.