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@lae
Neutral is between middle and top.
If it spins in middle, the cable is too loose.
If it spins in top, the cable is too taught.
If you end up being totally stuck, you can bypass neutral by loosening the cable until you get top gear when the lever is in top, and middle gear when the lever is in bottom (you would get neutral when the lever is in middle). You lose the bottom gear, but two gears is better than none.
Also, fresh oil helps - use SAE30. Lubricating the cable and shifter will prevent the cable from sticking (which causes spinning when you try to change from middle to top).
AW hubs are really stunningly good for everyday pootling. I don't know why I sold mine.