I bought a frame from here, but I have problems. The seller wrote in the description that the frame is nicely powder coated to high standard, but when I recived the frame I noticed that decals under lacquer are really poorly applied - it looks like the whole decal has lots of tiny air pockets under it or its like old dried glue is stuck under decals, I really cant tell for sure, because Im not an expert on that. He provided quite good photos, but none of them showed the decals up close only from distance where the the defects are not noticable. Also the top tube has lots of small/tiny dents that he did not mention and did not show in the pictures.
So is it possible to ask for compensation from the seller? I like that frame and I want to build it up, but I would not have bought it if I had knew the defects the frame has.
Any thoughts?
I bought a frame from here, but I have problems. The seller wrote in the description that the frame is nicely powder coated to high standard, but when I recived the frame I noticed that decals under lacquer are really poorly applied - it looks like the whole decal has lots of tiny air pockets under it or its like old dried glue is stuck under decals, I really cant tell for sure, because Im not an expert on that. He provided quite good photos, but none of them showed the decals up close only from distance where the the defects are not noticable. Also the top tube has lots of small/tiny dents that he did not mention and did not show in the pictures.
So is it possible to ask for compensation from the seller? I like that frame and I want to build it up, but I would not have bought it if I had knew the defects the frame has.
Any thoughts?