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@Barnsey
Not Condor! I went to Condor yesterday with a broken spoke.I told them it had just snapped a mile away. The guy told me that the wheel should be rebuilt with new spokes and a new rim as the buckle was to extreme to fix. He said all my spokes were now out of tension and i would be chasing the buckle and breaking more spokes. I decided that this sounded like bullshit and that i would put a new spoke in for 65p and see how that went. 20mins later perfect wheel again. This kind of thing just reinforces my using bike shops as a showroom before buying on the internet. If i had decent service and advice from a LBS i would buy from it and be happy. London continually disappoints in this respect. I guess now Monty has long retired, Condor and its mechanics are sadly lacking any wheel building/trueing knowledge.