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@skydancer
Right Ed
Virgin say this: 17/01/12@18:25
If you're calling having lost your internet connection since 5pm, we are currently experiencing a nationwide fault resulting in loss or intermittent loss of connection. Please do not change any of the settings on your router. You may need to power down your router for 5 minutes and then turn back on, one ore more times to re-establish your connection. Our engineers are working to resolve this issue as soon as possible.