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@VanUden
Thanks hip. It is Windows 7 for tablets yes, he can't get into it though because he has no idea what the log in username or password are. So he could just reinstall or reformat Windows 7 and that would fix it but how can he do that as he can't get beyond the request to log in? Sorry for being dense am about as techy as a plank but said I'd ask here for him.