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  • Can you try the following :

    1) Run "sudo gedit /etc/modprobe.d/alsa-base.conf"
    2) When text editor comes up add the following lines to the end of the text file :

     options snd_hda_intel model=laptop
     options snd-hda-intel position_fix=1 enable=yes
    

    3) Reboot

    Let us know how you get on.

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