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  • I used to work for a company that built websites including some top high-street women's fashion labels (and hackett spit) and was extremely shocked when I found out how it's common practice for women to order the same items in up to 3 or 4 sizes taking their basket totals up into the many hundreds just so they could try it all on and return the bulk of it because it doesn't fit and end up with just one item. it boggled my mind completely. seems like so much hassle.

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