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@Butters
I think someone had their bike cut off by firemen, but not sure if that's a good use of their time etc. Maybe the council can cut it off for you?
I guess locks come with a 12 month warranty like anything else, and they will probably claim that you didn't maintain the lock well enough (they need oiling now and then to keep them smooth). Also, it sounds like someone might have had a go at nicking your bike but failed, so perhaps the lock did you a favour by failing before it disengaged? Either way, I'd have a chat with Kryptonite in a public way (Facebook / Twitter) and see what they feel like doing when you get your bike cut off. Might even be worth filming the cutting so they can put it on their marketing page.