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@Oliver Schick
Yes, a lot of officers say that. I don't know what the correct answer is, either. What I remember is that you should call 999 when you see a crime in progress. I'm sure that calling 999 can lead to a swift response in some cases, but I've also heard that as 999 is reportedly so swamped with calls, a call about a stolen bike might not receive priority attention in view of the competition, whereas 101 would get straight through to local police. Again, I'm not sure, as I've asked this question repeatedly through the years and have received different answers. I think we also need to give 101 a bit of time to bed in to see whether that approach works well.