Everything Apple (the Mac heads thread)

Went to the most unhelpful apple store in the world yesterday.
"Hi, it says on the apple website that you're doing a recall on 1st Gen Ipod Nanos"
"Does it? Where?"
(shows him on his fancy pants ipad)
"Oh. You'll need to make an appointment at the genius bar. You might get one this weekend if your lucky. Whats your name."
(waited at the genius bar instead and spoke to a 'genius')
"You need to do all the registration on line. I can't do anything to help you."
"It says on line that I can just bring it in"
"No, you need to do it all online."
"What will it be replaced with? A new nano or an old one?"
"it will be like for like."
"So a new nano or an old one? will they just pop a new battery in?"
"It will be like for like"
"So just another old nano? or a new one?"
"It will be like for like."

I remember when apple shops were empty and helpful, and staff didn't just look on the apple website and type in the exact same question you ask into the help section like anybody could do.

They'll replace what you have wit ha new one. Same.