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@opiumia
Dropped into Bon Velo in Herne Hill this morning. I switched stems yesterday but couldn't get a tight fit on the new one (can't put much force through right arm/shoulder after clavicle op). John spent a good ten minutes on it, added a spacer as the new stem was slightly shallower than the old one. Sweet as a nut now. He did it straight away and didn't charge.
Great service Bon Velo!