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@lae
This should be moved into S2C thread.
My S2C also stopped shifting properly after 100 miles or so, again apparently due to 'that' washer. Since this is a known issue to Sturmey Archer it's quite obvious that they have some serious quality control issues going on. It's a shame, because the hub is great fun to use. I wouldn't recommend anyone to buy one until SA resolve this issue. Very, very disappointing.