So I have a brand new Bianchi pista frame with a new warranty (which I won't be voiding by removing decals)
I went to NYC on business last week. Took my frame with me, arrived Sunday dropped the frame in on Sunday lunchtime the guys at Chelsea bikes were really cool as always. Got an email on Monday evening saying come pick up the new frame whenever you like. Just had to pay shipping of £60. That is proper customer service.
Only downside was BA fucked me, they changed their baggage allowance and now you only get one piece of hold luggage on transatlantic flights! So I had to pay £40 there and back. So all in all it cost me £140 for a frame that's only worth about £200 and something. Bum.
I was originally planning on selling it to fund something new but now I think I might just keep it as I always really liked it no matter what everyone days about pistas. The only thing is I'm not sure what year model it is. How can you check?
So I have a brand new Bianchi pista frame with a new warranty (which I won't be voiding by removing decals)
I went to NYC on business last week. Took my frame with me, arrived Sunday dropped the frame in on Sunday lunchtime the guys at Chelsea bikes were really cool as always. Got an email on Monday evening saying come pick up the new frame whenever you like. Just had to pay shipping of £60. That is proper customer service.
Only downside was BA fucked me, they changed their baggage allowance and now you only get one piece of hold luggage on transatlantic flights! So I had to pay £40 there and back. So all in all it cost me £140 for a frame that's only worth about £200 and something. Bum.
I was originally planning on selling it to fund something new but now I think I might just keep it as I always really liked it no matter what everyone days about pistas. The only thing is I'm not sure what year model it is. How can you check?