I was going to ignore this thread because you could have just googled tfl complaints but then everyone decided to jump to conclusions and didn't help you at all. So I've even googled it for you because I think attitudes like that are exactly why i stopped using this forum.
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Exactly.
OP; contact the bus company and TfL, make your letter calm and factual, ask them to save the CCTV.
Exactly.
OP; contact the bus company and TfL, make your letter calm and factual, ask them to save the CCTV.