I'm about to leave Natwest because of the the much published OD charges fuckery. I forgot to cancel a standing order, lost £1600 into the bank account of a landlord I couldn't get hold of, went to the bank the day it happened and they told me there was nothing they could do about it. Paid the £35 charge there and then, forgot about it and focused on getting my money back. A month later I get a second charge for £35 because the woman in the bank failed to tell me I would be charged interest on top of my charge resulting in an unauthorised overdrawl of £0.19. The staff in the Camden branch were such hard sellers that in the end I had to go to a different branch and kick up a fuss there. Very ugly experience and one I do not wish to repeat.
Co-operative sounds great to me, as soon as I've paid off my student overdraft with Natwest I'm hightailing it...
I'm about to leave Natwest because of the the much published OD charges fuckery. I forgot to cancel a standing order, lost £1600 into the bank account of a landlord I couldn't get hold of, went to the bank the day it happened and they told me there was nothing they could do about it. Paid the £35 charge there and then, forgot about it and focused on getting my money back. A month later I get a second charge for £35 because the woman in the bank failed to tell me I would be charged interest on top of my charge resulting in an unauthorised overdrawl of £0.19. The staff in the Camden branch were such hard sellers that in the end I had to go to a different branch and kick up a fuss there. Very ugly experience and one I do not wish to repeat.
Co-operative sounds great to me, as soon as I've paid off my student overdraft with Natwest I'm hightailing it...