Stolen bikes

Insurance companies name? DIrect line home insurance. avoid them like fucking daytime tv.

this was about 8yrs ago, but I would not believe their lies that they have changed.
All phone conversations I now have with banks, insurance, general toss pots are recorded from my end, their name and employee number extracted on tape at the beginning of the conversation.
FFS i'm only 24yrs and I'm about as bitter as the average 80yr old. / mini sat morn rant over.

While you're at it avoid RBS Home Insurance as well - basically the same experience