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@dancing james
quality shops have staff for a long period of time, they value repeat customers and treat you accordingly. this is why i would go to brixton cycles, cyclefit...
but given the foffa bikes i have seen i would not go to them
if they can't even get a show bike right for a stall at a cycling event it does not bode well. they could have just had the frame on show, but instead took something that had been build in an utterly half arsed manner.