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@johnegg
Well shortly after getting the Look and Bianchi we called them up to ask if we could add them specifically to the insurance, the chap told us that they were covered under the house insurance anyway and we didn't need to do anything extra. Now they're saying they're not covered at all!!
We've got records that proved we made the call but they're still being incredibly unhelpful and denying that the bikes were covered. They seem determined that their standard customer is a thief trying to make a false claim and will do anything they can not to pay out! We're giving them £26 per month for the pleasure of being treated like sh*t as well!!