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@Bobbo
^ Good point, I don't think that this article is necessarily the right place for such an in-depth look at one man's experience with an under-performing healthcare provider. Hopefully he can write an in-depth article that looks specifically at this at a later date. However unfortunately in-depth sensible reviews would appear to wasted on modern politicians as they are only really interested in red top friendly sound bites and PR designed to make them look better to their core voters not actions and common sense reform.