James Moore Life After Near Death Article in the Independent

Sadly, a lot of one's time in hospital is spent fighting small, silly battles, against an irksome and unnecessary bureaucracy. So bad was it in my early days at the new hospital, that I felt I was in the middle of a constant struggle with no one on my side.

This is the crux of the matter. This is what's wrong with the NHS, why it costs so much, why everything takes so long, and why it works so badly so much of the time.

I really wish the author would detail all the examples he found, so that politicians can see what needs fixing and leave alone what doesn't.