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@edscoble
I'd like to extend my gratitude to Jamie of Freshtripe.
Despite the original owner of Freshtripe moved onto bigger thing, Jamie did a top notch work of keeping Freshtripe running (if not better).
Not long ago, he send me the wrong handlebar, after an hour he realise that he quickly grabbed the right handlebar and send that to me instead with a quick personal email apologising for the situation.
I recieved it moment after the wrong handlebar arrived.
incidentally the wrong handlebar turn out to be perfect for my town bike, so decided to pay for that handlebar as well and despite everything actually going better than expected, he refunded the postage as an apologise, even though I told him there was no need to.
Excellent customer service there Jamie, keep it up.