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@dave.kent
That's bullshit, I worked in Jessops for 5 years, inc 4.5 in the lab. They get scanned before they are cut EVERY time. It's easier, because the machine scans the roll automatically. Just ask for them to not cut them next time, get a pair of scissors and cut them yourself. Buy some 35mm sleeves with room for 6 negs rather than the smaller 4 neg sleeves that Jessops supply. They could also cut them by hand, they will have scissors in the lab, also the machine they use can be manually operated.
Lesson learned eh? You trust them to care?