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@andyp
As some have mentioned already, Wiggle had a similar incident to this a couple of years ago. I didn't get caught out, but decided then to never store my card details with any online retailer. I tend to use paypal these days as that gives you a little extra protection.
CRC really ought to be a bit more on the ball about this. Adopting the ostrich approach is a surefire recipe to piss people off.