OFFICIALLY SLATING THIS SHOP. sold a waterproof, recommended by one of the staff ...
explain to the manager, he just argues ...... and is a real arsehole about the whole affair. .... would never spend another penny in that place.
You try yer best to support local businesses and this is what you get, poor aftersales service. Realistically though, he was never going to exchange this after you'd proved it wasn't waterproof (got it well and trully soaked?) Still, WAC!
And the moral of the story is, never trust a salesman, only your own judgement. They just want your money, after all.
Are you now running out of bike shops in Toon you can/will frequent?
You try yer best to support local businesses and this is what you get, poor aftersales service. Realistically though, he was never going to exchange this after you'd proved it wasn't waterproof (got it well and trully soaked?) Still, WAC!
And the moral of the story is, never trust a salesman, only your own judgement. They just want your money, after all.
Are you now running out of bike shops in Toon you can/will frequent?