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@hugo7
Fair point. It really depends.
If a customer has done it correctly, used the frame to get them roughly true and the tension's similar then I think full price isn't really on.
However, a good shop would have checked the wheel over first and said, "yes that's fine, we'll do the final truing and tensioning, but you get no warrantee", or "sorry those are shit, we'll have to re-do it, sorry full wack".
Basically is it taking your wheels in for a true, or asking for a full build.