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@deleted
Learn first aid. Also...
I always carry a road rash kit on my commute. Nothing complex, just some iodine spray, some large swabs and a few crepe bandages. Get them to sit down while you assess them. Weirdly, sitting down separates you from what just happened and creates an artifical feeling of privacy.
I've never had to use them for myself but I've patched up a few people who have had low speed offs without other vehicle involvement. You tend to find that if somebody is going to go into shock, they normally do before you've finished chatting away and have wrapped them up.
I find that delaying somebody a few mins is normally enough to prevent them jumping back on their bike out of embarassment and bursting into tears further down the road (which I've also seen a few times). If you can lay your hands on a hot sugary drink, this can be really comforting/therapeutic if shock is on the cards.
As I said, for minor situatuions only (heaven forbid I have to use the swabs for something more serious one day.