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@bronto
It seems like 'Hilary is great' is the opinion of everybody who didn't have a problem. However if you look at the Bad traders thread you can see this very question pop up every once in a while. I have found that dealing with Mr Stone has been one of the most frustrating experiences of my life. The only email he ever answered swiftly to was the one were I asked him for his paypal details. After that communication has been a nightmare.
So yeah, Hilary is great, if you can pick up your stuff yourself. If not, you'll have to hope for the best, as he doesn't give a shit about you as soon as you've paid him.