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@dancing james
+1 to andyp's comment
Very quick and prompt but I think it has to be something you bought direct from their website, not sample sale or from a shop. They charged very reasonably for repairs on items I had bought in sales and damaged.
I think rapha have probably added a lot more than nuknow to the cycling world, but if you wish to bring them down to your level in your petty little head so be it.
Rapha's contribution - support at and of events, sponsoring teams, organising events such as the Gentlemans TT, nocturnes etc etc VS Nuknows contribution of stabbing at a keyboard.