I can't dispute their service, i've heard lots of good things about it. I knew someone who had their CR02 (Washing machine). It broke regularly, but was always repaired, if not the same day, the next. In the end, they gave him a brand spanking new one! I've always thought their vacuums are a nice bit on aesthetic and manufacturing design, but there seem to be a few poorly designed aspects that the consumer are expected to just 'deal with it!!'. They also mislead consumers, for example: The Air Multiplier marketing would have you believe that it increases air speed by x15 when it's actually just air volume! Plus, what's up with that wheelbarrow!?
I can't dispute their service, i've heard lots of good things about it. I knew someone who had their CR02 (Washing machine). It broke regularly, but was always repaired, if not the same day, the next. In the end, they gave him a brand spanking new one! I've always thought their vacuums are a nice bit on aesthetic and manufacturing design, but there seem to be a few poorly designed aspects that the consumer are expected to just 'deal with it!!'. They also mislead consumers, for example: The Air Multiplier marketing would have you believe that it increases air speed by x15 when it's actually just air volume! Plus, what's up with that wheelbarrow!?