• I'm having trouble getting responses from velodromeshop.org.uk and am starting to sweat. I know there are delays with deliveries due to weather etc, but it looks as if my bike has been lost in the mail and velodromeshop.org.uk are being unsympathetic - i.e. ignoring requests to sort it out.

    Has anyone ever had to get a refund from them? Or anyone got a direct phone number for them (nothing on website)?

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