Leave. Just ring up billling and tell them you want to take advantage of the money back guarantee.
Strangely you can always get straight through to billing and they are UK based.
Seriously it's not worth it. Paying £130 to BT to get a line fitted was painful but I don't regret it one bit.
@Fox started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
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Leave. Just ring up billling and tell them you want to take advantage of the money back guarantee.
Strangely you can always get straight through to billing and they are UK based.
Seriously it's not worth it. Paying £130 to BT to get a line fitted was painful but I don't regret it one bit.