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@magpie
Sweet!
I have got a copy of the original invoice from the awesome guys at Chelsea Bikes in NYC where I originally got her from.
No response from Bianchi UK however I spoke to Evans as they are a supplier and they said I can just drop the bike in and they'll deal with Bianchi.
Only issues are it costs £125 to break down the bike and then build it back up again when the new frame comes in. Also I think I might buy a new frame and sell the replacement so i guess i would have to drop them in any other frame i wanted them to build up. Also they said it takes bloody ages, 1 month +
I've tried the DIY approach on repairs and i always cost myself more time and money by stripping threads and breaking shit.